I just finished my stay in the villas and had a wonderful time. We spent time at both the villa pool and the Hyatt pool so we got to know the bartenders at both locations. Ryan, Bill, and Joseph were all great and were very quick to wait on us. Ryan at the hotel bar was wonderful too. We weren't sure what we wanted so he missed something for us and it was perfect. We spent a lot of time going between the 2 locations so we got to know the shuttle bus drivers. Karen, Kahn, JD, Dave, Dale L and Stuart were very helpful. They answered every question we had and joked with us every time they picked us up. Wanda from housekeeping. I cannot say enough good things about the cleanliness of our rooms. We were there for 1 night and every hour when we walked back into our room, you could just tell that she had taken extra care. Brian was also very helpfully, helping us get into our room when we forgot our keep and giving us a ride when we were late for dinner and didn't have time to wait for the shuttle. Bottom line, the staff at the villas and the Hyatt go out of their way to make you feel welcome.