The staff were very welcoming and super helpful. We had an issue with the initial room we were given, and they immediately moved us to another room that was more suitable. They were very professional and went out of their way to ensure we had a good stay. The location is pretty good. Just in front a metro station and 3 blocks from the beach. Loads of shops and restaurants nearby. I didn't want to walk much during the night so we could stay at the rooftop with a nice view to the city lights and Cristo Redentor while we enjoyed a delicious caipirinha. Swimming pool and sauna on top deck were very good.