The staff is always there to help us, from front office, housekeeping, restaurants, concierge to taxi stand. The breakfast buffet has an enormous variety of choices you can never get tired of. Lounge is very comfortable to hang out. The bed was comfortable and the pillows are awesome! Olympic Size Swimming pool awesome. The location is a short taxi ride away to the train station, Museum Nasional Indonesia and many other good restaurants for a culinary experience. I highly recommended this hotel. Thank you!