A hotel that really cares about its guests needs. I just loved how flexible and accommodating this hotel is. You can see the difference on arrival, and they will be pleased to make you feel confortable and resolve any issure quickly discretely and efficiently. Everything was fine and as expected. Hilton standards were met and cost-benefit was ok for a city like Sao Paulo. Notwithstanding some small details bugged me. The room was a good size, very comfy bed, everything felt really clean. The bathroom has a separate area for bathtub and shower, two sinks, and bidet. The robes are very good. Everything was perfect! The hotel staff accomodated all of my requests and we had a great stay overall.