The hotel is great in general and connected to shopping mall and easy access. You can do your shopping just below the hotel at the central festival mall. The rooms are fantastic, clean and spacious enough. The hotel staff are respectful and helpful. Love seeing the Manager being so hands on with the hotel. The staffs were super helpful and friendly when we arrived. Checking in and out was quick and easy. I can see that the staff have undergone a lot of training and they were very spontaneous, quick and helpful with all matters of stay. Very good staff attitude they have. Very friendly. The suites are very comfortable and are worth that little extra you may pay for a standard room. Breakfast in the lounge was a great start to the day, food was really good.